1 800 CONTACTS has over 300 trained agents ready to answer any questions and help you with your order (over 90% of calls are answered within 10 seconds). We realize that, while the Internet makes ordering easy and efficient, it's nice to be able to pick up the phone and talk to someone if you need help.

1 800 CONTACTS is available by phone 7 days a week:

Mon-Thur 8AM to Midnight Eastern Standard Time
Friday 8AM to 11PM
Saturday 9AM to 11PM
Sunday 10AM to 6PM

Fax:(801)924-9900

Postal Address:8757 South State St. Sandy, UT84070

	Review Details:

Customer Service Would Shop Again Overall Satisfaction			#67 August 26 2005 I've ordered from 1-800 for over 10 years and have always had excellent service & products--I usually place my orders over the phone, though.

Customer Service Would Shop Again Overall Satisfaction			#58 July 26 2005 Really great company. I have ordered from the several times, and will continue to go back. I tried another online company, but they were such a headache that I went back to 1800. I don't care if they are $1.00 more expensive, to me, it is worth it to not have to deal with those other jokers!

Customer Service Would Shop Again Overall Satisfaction			#55 July 21 2005 definately do not buy from 800 contacts, they charge too much and its definately not worth the hassels. lenses never come or when they do they are over charged, go to coastal contacts i use them now and they are much better priced and same contacts as i used to pay double at 800 contacts.

Customer Service Would Shop Again Overall Satisfaction			#49 June 21 2005 Charged my chargecard immediately upon order, and didn't tell me the contacts were on backorder for 5 - 6 weeks.

Customer Service Would Shop Again Overall Satisfaction			#48 June 21 2005 Led to believe contacts were in stock when ordered and would be shipped in a week. After a couple weeks, checked status and found out it was on backorder for another month! They never bothered emailing me - had to find out for myself. Also, by the time contacts would be shipped, rebate offer would have expired.

Customer Service Would Shop Again Overall Satisfaction			#20 June 19 2004 1-800 typically offers substantial discounts if you supersize your order and double-up. In fact, that was the one irritating thing about this site in that they were constantly popping-up boxes trying to upsell me.

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