Customer Service
 Would Shop Again
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#29170 June 16 2009
I ordered from AC Lens and everything went smoothly. They e-mailed me info along the way (telling me that they received my order & then that it had shipped), and my package arrived sooner than expected! |
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Customer Service
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#29165 April 25 2009
acLens never shipped my order... and when I called o find out where my order was they got very defensive and rude on the phone and them hung up on me. I will NEVER order from them and will tell everyone I know. |
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Customer Service
Would Shop Again
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#29162 April 24 2009
This has been one of the worst experiences from an online company.
I ordered contacts from acLens. I used some promotional codes on the order.
I waited 7 days after the order had supposedly shipped and after the 7th day, I called acLens.
The CSR I spoke to was very rude and hung up on me.
I went through all of that hassle for nothing. I waited 7 days for contacts that never came. Now I am in desperate need of contacts and am forced to buy them retail. Being a poor student, this really hurts my finances.
Do not deal with this company. I will be notifying the BBB and FTC of this experience. |
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Customer Service
Would Shop Again
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#28570 November 10 2008
It's best service. The shipping was really fast even though it's normal free shipping. |
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Customer Service
Would Shop Again
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#52 July 18 2005
Cheap, fast and reluibul |
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Customer Service
Would Shop Again
 Overall Satisfaction |
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#47 June 19 2005
i need information first |
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Customer Service
Would Shop Again
Overall Satisfaction |
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#21 June 19 2004
They did a great job with my order, on time, no hassles. I have several friends who I have now switched to AC Lens. |
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