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Store Review: Discount Contact Lenses

 
Discount Contact Lenses Go to Discount Contact Lenses

Phone/Fax:

Toll-Free Phone: 1-800-822-9864
Phone Hours (EST): Mon-Fri 9:00am - 7:00pm, Sat 11:00 -5:00pm
Local/International Phone: 614-921-9894
Fax Number: 877-291-8154 or 614-921-9866

Email Addresses:

Customer Service: customerservice@discountcontactlenses.com
Sales and Questions: websales@discountcontactlenses.com
Marketing: marketing@discountcontactlenses.com
Mailing Address:
Discount Contact Lenses
4691 Northwest Parkway
Hilliard, Ohio 43026

 

Review Details:

 
Customer Service
Would Shop Again
Overall Satisfaction
#29185 February 11 2010
This is confusing...you need to enter the coupon code in the comments box. I just ordered and I hope they arrive safe and sound.
Customer Service
Would Shop Again
Overall Satisfaction
#27046 December 23 2009
I never seen something like that
Customer Service
Would Shop Again
Overall Satisfaction
#29166 December 23 2009
my order took over 5 weeks to be delivered. I will never order from them again.
Customer Service
Would Shop Again
Overall Satisfaction
#29163 December 23 2009
They never shipped my order. Same company as acLens I went through all of that hassle for nothing. I waited 7 days for contacts that never came. Now I am in desperate need of contacts and am forced to buy them retail. Being a poor student, this really hurts my finances. Do not deal with this company. I will be notifying the BBB and FTC of this experience.
Customer Service
Would Shop Again
Overall Satisfaction
#81 February 11 2006
Great overall experience!! I have bought contacts lenses before on the internet, but this company is the best by far. No need to look any where else!!
Customer Service
Would Shop Again
Overall Satisfaction
#62 August 05 2005
I cannot say enough good about my dealings with this company. Very helpful and friendly service. Turnover time was very quick. I highly reccomend them.
Customer Service
Would Shop Again
Overall Satisfaction
#30 January 30 2005
Great overall experience. I got my order fast and it met all my expectations.
Customer Service
Would Shop Again
Overall Satisfaction
#6 May 30 2004
Wonderful experience. I received multiple emails regarding the status of my contact lense order. My package arrived ontime and in great condition. The same lenses at my doctor's office were twice as much and the doctor would not give me a rebate. I will definately order from them again. Thank you.
Customer Service
Would Shop Again
Overall Satisfaction
#5 May 27 2004
I received my contact lens four days after I placed the order online. They also enclosed a rebate form as I requested. The price is a bit cheaper than other outfits and there is no shipping cost. I will definitely buy from Discount Contact Lens again.
Customer Service
Would Shop Again
Overall Satisfaction
#8 May 09 2004
The only thing they need to change is when you order and they ask for any comments in the comment box, they should put an example, such as a request for a rebate form. When I got to this point, I did not realize that I had to ask for the rebate form there.
Customer Service
Would Shop Again
Overall Satisfaction
#9 April 17 2004
great product, delivery, website and follow-up.

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