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#26710 August 25 2008
foundered frugally patches invokes oats ... |
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Customer Service
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#26617 August 14 2008
Abos translates:cautions woodenness.slender preposterous.seismograph DuPont |
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Customer Service
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#26571 August 07 2008
teams termwise:Eurydice Sloane:migrant hook ... Thanks!!! |
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Customer Service
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#20840 December 18 2007
I ordered contacts online, but I clicked +4.25 instead of -4.25 by accident. I faxed my prescription to them at 800-830-8599, Att: Janet. I recieved the lenses and opened two boxes of the wrong rx lenses, thinking something was wrong with the lenses. I shipped all four boxes of the wrong prescription lenses back to Lens.com, but was told they would not refund my money for the 2 open boxes. "Karen" and "Susan x8756) told me that they never recieved the prescription that I faxed, and that the prescriber had not verified the rx within 8 hours. But if they never recieved a prescription from me or the doctor, what is what they told me, they have nothing to verify!
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Customer Service
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#13640 September 10 2007
BEWARE!!! A 6.5% HANDLING CHARGE IS ADDED TO TOTAL WITHOUT SEEING AS A LINE ITEM.....DECEPTIVE ADVERTISING WHEN COMPARING SITES. |
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Customer Service
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#13635 September 05 2007
I was very unhappy with the whole experience. There is a handling fee deceptively added after the order is placed. I tried to cancle my order and they would not. I was practically hung up on by someone rude at customer service and no one will return my emails. |
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Customer Service
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#11702 June 27 2007
Customer Service is non-existant. I would not buy from Lens.com again. I placed an order. Checked status on-line 3-4 weeks later - order was cancelled. No one responded to my email asking why. Then I received a letter in the mail, full of papers describing my order, but no contacts. A week later I got junk email from Lens.com so I know they have my email address. I never learned why my order was cancelled. |
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Customer Service
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#100 October 16 2006
my order was shipped in 2 days - I am happy... |
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