Review #71 for VisionDirect

[JJJ]

Do they think we are that stupid that we cannot read the top of our own lenses? I waited two weeks for them to "verify my prescription" for my own protection! Thanks but I am a big boy and can do it myself. Cancelled the order - NEVER EVER AGAIN!!

The Federal Trade Commission issued a ruling called the “Fairness to Contact Lens Consumers Act” in December of 2003. The ruling dictates that website cannot sell you contact lenses unless they verify that the prescription is valid. In your case, Vision Direct will contact your eye care professional to verify that they have a current prescription on file for your contact lenses.

[JJJ]

According to U.S. Food and Drug Administration

"You won’t break any laws, but the company is selling you a prescription device as if it were an over-the-counter device. In legal terms, this misbrands the device. Often, the company will say that they will check back with your doctor to confirm the prescription and expiration date; however, that may not always happen.
Some Internet sites will allow you to fill out a chart with the ordering information about your contact lenses and ask you to fill in your doctor’s name and phone number. The site may or may not ask for an actual copy of your prescription, but they should comply with applicable State law concerning contact lens prescription verification.
Since individual states have different licensing requirements for optical dispensers, enforcement of prescription device sales has usually been left to State authorities."

[JJJ]

"Record-keeping

Sellers must maintain prescriptions presented to them, prescription verification requests, and prescriber responses to the verification requests. The Rule also requires sellers who count a prescriber’s Saturday business hours to maintain a record of what those hours are and how the seller learned of them. Sellers must maintain these records for at least three years."

by Federal Trade Commission